FAQ

Click on the "Forgot Your Password" link on the Zenith Zing login page.

For the username, you need to contact us through the Support button found on the Contact page.

Log in to your Virtual Office and in the menu "Account Management" -> "Change Password".

No. But you can request it through a support ticket from within the Virtual Office.

Yes, during the Member registration process, you can choose to register as a company.

Pre-registered members do not have full access until they join. You can access through the link you receive by email and once inside complete the registration process to create your username and password.

Depending on the type of Bonus, there are different periods or moments of payment. For example, Quick Start Commissions are paid every Thursday upon adding people to the system; The Matrix Bonus is paid instantly each time a Member renews monthly; The Matching Bonus is paid in the first week of each month; Retail Commissions are paid instantly each time a referred customer makes a purchase; Bonus Pools are paid on the 16th of each month.

The Powerline does not determine how many people go under you in the Matrix. It only shows how many people joined the company and how many people enter the Matrix AFTER you, which does not mean BELOW you. Most of the people you see in the Power Line will NOT be under you in the Matrix. Members are placed in the Matrix following their SPONSOR. Spillover is created when your sponsor and the people above you in the Matrix enroll people faster than you. When that happens, some of these people may fall under you in the Matrix, as the only place for new Members is BELOW those who are already there.

IMPORTANT: There is a FAST way to build and a SLOW way to build. The SLOW way is simply sitting back and waiting for the spillover. Depending on how fast the people above you in the Matrix are building, it might take a few weeks to see some spillover, possibly a few months. Even one person who is placed under you in the Matrix and gets to work could be generating you hundreds of dollars a month in residual income for years and years. So, be patient. But the best, if you want, is to build the FAST way and earn MUCH more money by building your Matrix faster and capitalizing on our HUGE Matching Bonuses. Simply enrolling 2 people literally triples your income potential, takes you to our Gold rank, and gives you a huge advantage in maximizing the compensation plan. Either way works, and in the meantime, use your membership to save a lot of money with our top-quality products and enjoy traveling at the best price.

The Powerline does not determine how many people go under you in the Matrix. It only shows how many people joined the company and how many people enter the Matrix AFTER you, which does not mean BELOW you. Most of the people you see in the Power Line will NOT be under you in the Matrix. Members are placed in the Matrix following their SPONSOR. Spillover is created when your sponsor and the people above you in the Matrix enroll people faster than you. When that happens, some of these people may fall under you in the Matrix, as the only place for new Members is BELOW those who are already there.

IMPORTANT: There is a FAST way to build and a SLOW way to build. The SLOW way is simply sitting back and waiting for the spillover. Depending on how fast the people above you in the Matrix are building, it might take a few weeks to see some spillover, possibly a few months. Even one person who is placed under you in the Matrix and gets to work could be generating you hundreds of dollars a month in residual income for years and years. So, be patient. But the best, if you want, is to build the FAST way and earn MUCH more money by building your Matrix faster and capitalizing on our HUGE Matching Bonuses. Simply enrolling 2 people literally triples your income potential, takes you to our Gold rank, and gives you a huge advantage in maximizing the compensation plan. Either way works, and in the meantime, use your membership to save a lot of money with our top-quality products and enjoy traveling at the best price.

The Matrix Bonus is paid instantly each time a Members monthly renewal occurs, starting from the second month of their incorporation, as only the Quick Start Bonus is paid during their incorporation.

Zenith Zing accepts Visa, Mastercard, American Express, etc...

The Withdrawal Options are:

• Bank Transfer
• Revolut

You can currently register a membership in the following countries:

Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegowina, Botswana, Bouvet Island, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Chad, Chile, China, Christmas Island, Cocos Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote divoire, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Rwanda, Saint Kitts And Nevis, Saint Lucia, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia, South Korea, Spain, Sri Lanka, St. Helena, St. Martin, St. Pierre And Miquelon, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Tunisia, Turkey, Turkmenistan, Turks And Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America (USA), Uruguay, Uzbekistan, Vanuatu, Viet Nam, Virgin Islands, Virgin Islands, British, Western Sahara, Zambia.

If you have a registered debit or credit card, your membership will be automatically charged each month. From your account, click on "My Account" to see your renewal date and update your card if necessary. Additionally, before charging your card, we will check your available commissions, and if you have 100% of commissions to cover the renewal payment, we will not charge any amount on your card and will use your commissions for the payment.

Your sponsor does not determine your success in Zenith Zing. Therefore, we do not allow sponsor changes unless a mistake was made during the registration process.

If a mistake was made, you can contact us through a support ticket from within the Virtual Office.

To modify any personal information in your profile, you must send us a support ticket from within the Virtual Office.

Members are individuals who pay $9.95 per month (or $99.95 per year) to get wholesale prices on all products and/or services of Zenith Zing. Additionally, they pay $40.00 per year to earn income in the compensation plan.

Retail Customers are individuals who are NOT Members and pay retail prices for products.

From the Virtual Office, click on "My Account" and you will have the option to cancel the automatic renewal.

Standard shipping time is 2-3 business days or earlier for shipments within Europe and 1-2 weeks for international shipments.

You can view the status of your order and tracking information from within the specific order, once you have logged into the Marketplace.

Here is all the information about our Refund Policy.

Shipping and preparation of your order begins as soon as it is sent and cannot be canceled once the order is made. If you made an order and do not want it, you can return it for a refund. We will refund you as soon as the product is received in our warehouse and will send you an email to inform you. To do this, you must request the return from the order management of the specific order, once you have logged into the Marketplace.

Currently, Zenith Zing ships products throughout Europe, the United States, and markets its other services to all countries allowed in the registration process.

The cost of shipping depends on the size and weight of the products, and your location. Put some items in your cart and you will see the shipping price when you go to checkout. You can see it before having to pay.

Then you can decide whether to purchase or remove items from your shopping cart.

Zenith Zing does not allow you to buy traffic to be sent to Zenith Zing websites. Doing so will result in a penalty.

You are free to purchase leads and contact them directly, and then invite them to visit your Zenith Zing landing page.

Log in to your Virtual Office and on the main page, you will have all the web addresses you need to develop the business.

Yes. All products are third-party tested. Raw ingredients are tested before manufacturing, and any product with organics or risk of metal contamination is also screened for heavy metals. All finished products are tested for identity, potency, and purity, and again, heavy metals are tested.

Being a Marketplace where we integrate the best brands in the market for your convenience, we only work with companies that meet all the necessary requirements to market their products in the shipping countries. For example, here you can download the FDA certificate for Revitazy brand products (manufactured for Coffetum S.L.) FDA Revitazy.

As each product has specific specifications, we recommend looking at the specifications of the product you are interested in.